Create an Account
By creating an account and saving your information, you will be able to:
- Checkout faster
- Review past order details
- Save frequently used addresses
- Get the latest on new arrivals and sales
To create an account you must have a valid email address. If you'd like to create an account now and enjoy these benefits, click here.
We make it easy to shop across our four sites: gapcanada.ca, oldnavy.ca, bananarepublic.ca, and athleta.ca. Your account is universal, meaning you can log in to and shop across all of our sites with a single username and password. If you ever need to update your personal information, including shipping and billing preferences or email address, you will only have to do it once, and any changes you make will be reflected across all four sites.
For security reasons, you will be automatically logged out after 30 minutes of inactivity on the web site. At this time, you would need to re-enter your email address and password in order to access your personal information. You can also sign out by clicking "Sign Out" on the home page or the order confirmation page.
As part of our registration process, you will be asked to provide the following information:
- Your name and e-mail address.
- A password and password hint, to help you in case you can't remember your password during future visits.
Saving Billing and Shipping Info
When saving your billing and shipping info, enter your billing address exactly as it appears on your credit card statement. Incomplete or incorrect info may slow order processing. A phone number is required in case of delivery problems.
Using Your Address Book