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Contact Us:

  • By phone:
    1-800-653-6289
    Please dial 711 for relay service
  • By mail for Correspondence: Old Navy Canada Customer Service, 9500 McLaughlin, Road North, Brampton, ON, L6X 0B8, Canada
  • Holiday hours:
    Thanksgiving (Nov 24), Closed
    Christmas Eve (Dec 24), 7 am-9 pm ET
    Christmas Day (Dec 25), Closed
    New Year’s Eve (Dec 31), 7 am-9 pm ET
    New Year’s Day (Jan 1), Closed

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