- Returns & Exchanges
- How To Return or Exchange
- Return Policy FAQ
- Ordering & Shipping
- Buy Online Pickup In-Store
- Place an Order
- Buy Gift Cards
- Payment Options
- Shipping & Handling
- International Orders
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- Change or Cancel
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We offer physical gift cards and eGift cards, which can be redeemed at any of our stores or online. Choose the type of gift card that's most convenient for you and your recipient.
For instructions on using a physical or eGift card to purchase merchandise online, see "Payment options".
| Physical Gift Cards | eGift Cards | |
|---|---|---|
| How are gift cards sent to the recipient? | By mail | By email |
| What's the shipping cost? | Free | |
| When do gift cards expire? | Never | |
| Is there a fee to purchase? | No | |
| Can I use a gift card to get cash or make a payment on my store account? | No | |
| Can I add value to a gift card? | No, value can't be added. Purchase a new gift card or egift card if you'd like additional value. | |
| Questions? | Contact us | |
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Notes
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To Replace a Lost or Stolen Gift Card
For a physical gift card:
Contact us for information on replacing a lost or stolen gift card. Any replacement will only include the remaining balance at the time the loss or theft is reported, and you must provide the original receipt or order number to receive one.
For an electronic gift card:
If you lost or misplaced your eGiftCard, just click the link in the original email and print it out again. If your eGiftCard was stolen, call Buyatab customer support at 1-888-577-2615. Buyatab can cancel the original eGiftCard and issue you a new one for the remaining value.
To Cancel an eGift Card
If the delivery date is still in the future, call Buyatab customer service support at 1-888-577-2615 to cancel your purchase.
If the delivery date is today or in the past, the purchase can't be cancelled or returned.Â
Start a chat using the icon in the bottom-right corner of the page.
Regular chat hours are daily,
7am – 1am ET
1-800-653-6289
(from inside Canada)
Please dial 711 for relay service.
Regular call hours are daily,
7am – 1am ET